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http://decisionmaking.blogs4all.co.uk/seeing-the-forest-for-the-trees-a-managers-guide-to-applying-systems-thinking/


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Systems thinking can help you tame the complexity of real-world problems by providing a structured way of balancing a broad, overall view with the selection of the right level of detail, truly allowing you to "see the forest for the trees".
Only by taking a broad view can we avoid the twin dangers of a silo mentality-in which a fix 'here' simply shifts the problem to 'there', and organisational myopia-in which a fix 'now' gives rise to a much bigger problem to fix 'then'.
Seeing the Forest for the Trees will give you all the tools and techniques you need, with many practical examples as diverse as managing a busy back office, negotiating an outsourcing deal and formulating business strategy.