Purchase Notes 1.Our size is a little different from European size. The US size is only convenient for you to make the order. 2.When you order the children shoes, you need to choose according to the insole length. 3.The comfortable insole length is the foot length + 1cm For example: You child foot length is 16.5cm, and then you need to order the insole length 17.5cm 4.If you don't know how to choose the size,please tell us your kid foot length,we will choose for you.Please tell me what's your kid foot length 5:Because of different measuring methods,there may be about about 1cm error,belongs to normal. Shipping Details: 1. All the goods will be checked carefully before shipment. 2. Please fill in your full name and correct address,if have any questions,please contact us within 24 hours. 3. Any request about the declare value for customs,please leave the message to us,or direct contact us. 4. All our package come will with tracking number. Tracking information is available within 3-5 days after shipment. 5. We will ship the goods to you as soon as possible. And there will be a little delay when holidays. 6. We will ship the goods through ePacket or China Post. Usually, shipping time is 10-30 business days according to your country. If you didn't receive your item within 30 days, please feel free to contact us,then will try best to do for you. Feedback: 1. Positive Feedback (5 stars) is very important to us, please leaving your long positive feedback and 5 stars for the detailed rating of your order.Once you show us the screenshot of both 5 stars,we will give you $1 DISCOUNT for your next order. 2. If you are not satisfied with our products,please contact us before you leave any negative feedback,we guarantee we will try our best to solve the problems. Guarantee: If you are not satisfied with the quality of the products you purchased, you can return or exchange your items within 30 days from the delivered date. Request: 1. Items received within 30 days from the delivered date. 2. Items received unused, undamaged and in original package. 3. Return shipping fee is paid by buyer.